Glia Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Overall System Status Operational

90 days ago

100.0 % uptime

Today

Real-time Analytics Operational

Communications Operational

CoBrowsing Operational

Glia Virtual Assistant (GVA) Operational

AWS ec2-us-east-1 Operational

AWS ec2-eu-west-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

US Failover training Apr 21, 2024 05:00-07:00 UTC

We are testing our failover procedures. Only US clients are affected.
Posted on Apr 08, 2024 - 09:17 UTC

System Metrics Month Week Day

API Response US

Fetching

Pubsub Response

Fetching

Pubsub Response EU

Fetching

API Response EU

Fetching

Past Incidents

Apr 19, 2024

No incidents reported today.

Apr 18, 2024

Service disruption of Glia Platform affecting the ability to connect with customers

Resolved - The incident has been resolved, our telemetry and monitoring shows that all features are fully functional.
Apr 18, 13:35 UTC

Monitoring - We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
Apr 18, 13:31 UTC

Investigating - We are currently investigating an issue affecting the performance of agents being able to connect with customers.

We are working to resolve this issue. We will share updated info here as soon as possible.
Apr 18, 13:12 UTC

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Related